iPhone Disabled? Here’s How to Unlock and Restore It

 

If your iPhone is disabled and showing the message
“iPhone is disabled, connect to iTunes,” it means that too many
incorrect passcode attempts have been made. Here’s a step-by-step guide to
resolve this issue:


Step 1: Determine the Next Steps Based on Your Device

You’ll need a computer (Mac or Windows) with iTunes
installed. If you have a Mac running macOS Catalina or later, use Finder
instead of iTunes.


Step 2: Put Your iPhone in Recovery Mode

Recovery mode allows you to restore or update your device.
The process depends on your iPhone model:

  1. For
    iPhone 8, iPhone SE (2nd or 3rd Gen), and later:
    • Press
      and release the Volume Up button.
    • Press
      and release the Volume Down button.
    • Press
      and hold the Side Button until you see the recovery mode screen (a
      cable pointing to a computer).
  2. For
    iPhone 7 and iPhone 7 Plus:
    • Press
      and hold the Volume Down button and the Side Button
      simultaneously.
    • Keep
      holding until the recovery mode screen appears.
  3. For
    iPhone 6s and earlier:
    • Press
      and hold the Home Button and the Side/Top Button at the
      same time.
    • Release
      both buttons when the recovery mode screen appears.

Step 3: Connect to a Computer

  1. Connect
    your iPhone to your computer using a USB or Lightning cable.
  2. Open
    iTunes (on Windows/macOS Mojave or earlier) or Finder (on
    macOS Catalina or later).

Step 4: Restore or Update

A prompt will appear on your computer to either Update
or Restore the iPhone.

  • Update:
    Attempts to reinstall iOS without erasing your data. This option is worth
    trying first.
  • Restore:
    Erases all content and settings on your iPhone, allowing you to set it up
    as new or restore from a backup.
  1. Select
    Restore if updating fails or isn’t an option.
  2. Wait
    for the process to complete. Your iPhone will reboot once finished.

Step 5: Set Up Your iPhone

  1. After
    the restore is complete, your iPhone will restart.
  2. Follow
    the on-screen setup instructions.
  3. If
    you have a backup in iCloud or iTunes, choose the option to Restore
    from Backup
    during the setup process.

Step 6: Prevent This Issue in the Future

  1. Use
    a passcode you can easily remember, or consider enabling Face ID or Touch
    ID for quicker access.
  2. Regularly
    back up your iPhone to iCloud or iTunes to avoid losing data if this
    happens again.

Troubleshooting

  • If
    Recovery Mode Fails
    : Retry the process, ensuring the iPhone stays
    connected during the restore.
  • No
    Computer Available
    : You’ll need to borrow or access a computer, as
    this process cannot be completed directly on the iPhone.

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