Solve Printer or Peripheral Not Responding issue on computer

If your printer or other peripheral devices are not
responding on your computer, here are step-by-step troubleshooting methods to
fix the issue:


1. Check Physical Connections

  • Ensure
    the peripheral device (e.g., printer, external hard drive) is properly
    connected to the computer via USB, Wi-Fi, or Bluetooth.
  • Inspect
    cables and ports for damage. Try using a different cable or port.
  • For
    wireless devices, confirm they are connected to the same network as your
    computer.

2. Check Device Power

  • Verify
    the device is powered on and has sufficient power supply.
  • For
    printers, ensure there is paper and ink/toner available.

3. Restart the Device

  • Turn
    off the device, wait for a few seconds, and then turn it back on.
  • Disconnect
    and reconnect the device to refresh the connection.

4. Verify Device is Recognized

  • Windows:
    • Open
      Control Panel > Devices and Printers or Settings > Devices.
    • Ensure
      the device appears under Printers & scanners or Connected devices.
  • macOS:
    • Go
      to System Preferences > Printers & Scanners or Bluetooth,
      depending on the device.

5. Set the Device as Default

  • For
    printers, ensure the correct one is set as the default:
    • Windows:
      Go to Control Panel > Devices and Printers, right-click the printer,
      and select Set as default printer.
    • macOS:
      Go to System Preferences > Printers & Scanners and select the
      default printer.

6. Update or Reinstall Drivers

  • Outdated
    or missing drivers can prevent peripherals from functioning.
  • Windows:
    • Press
      Win + X > Device Manager.
    • Locate
      your device, right-click, and select Update driver.
    • If
      updating doesn’t work, uninstall the device and restart your computer to
      reinstall the driver.
  • macOS:
    • Go
      to System Preferences > Software Update and install any available
      updates.
    • For
      printers, download the latest driver from the manufacturer’s website.

7. Check Device Settings

  • For
    printers:
    • Ensure
      there are no pending jobs in the print queue. Open the printer’s queue
      from Devices and Printers and clear any stuck jobs.
  • For
    other peripherals:
    • Open
      the corresponding application or control software to confirm the device
      is configured correctly.

8. Run Troubleshooting Tools

  • Windows:
    • Go
      to Settings > Update & Security > Troubleshoot > Additional
      troubleshooters.
    • Select
      Printer or the relevant device and run the troubleshooter.
  • macOS:
    • Use
      the System Report under About This Mac > System Report to check for
      connected peripherals and troubleshoot issues.

9. Check Network Settings (For Wireless Devices)

  • Ensure
    the printer or device is connected to the correct Wi-Fi network.
  • Restart
    your router if the device is not detected.

10. Test the Hardware

  • Test
    the peripheral on another computer to verify it is functioning correctly.
  • For
    printers, try printing a self-test page using the printer’s built-in menu.

11. Reinstall the Device

  • Windows:
    • Open
      Control Panel > Devices and Printers, right-click the device, and
      select Remove device.
    • Reconnect
      or re-add the device to reinstall it.
  • macOS:
    • Go
      to System Preferences > Printers & Scanners, select the device,
      and click – to remove it. Then click + to re-add it.

12. Check for System Conflicts

  • Ensure
    there are no conflicting devices in Device Manager (Windows) or System
    Information (macOS).
  • Disable
    other unused devices that may interfere with the peripheral.

13. Perform a System Update

Update your operating system to the latest
version as updates often include fixes for hardware compatibility issues.

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