The Blue Screen of Death (BSOD) is a critical error that
forces your computer to restart. It usually indicates a serious problem with
hardware, drivers, or system software. Here’s a step-by-step guide to solving
BSOD issues:
1. Note the Error Code
- When
a BSOD occurs, an error code or message (e.g., IRQL_NOT_LESS_OR_EQUAL, PAGE_FAULT_IN_NONPAGED_AREA)
appears. - Write
down the error code or take a photo for reference.
2. Restart in Safe Mode
- Safe
Mode runs your computer with minimal drivers and services, which can help
identify the issue.
Windows 10/11:
- Restart
your computer and hold the Shift key while selecting Restart. - Navigate
to Troubleshoot > Advanced Options > Startup
Settings > Restart. - Press
4 or F4 to start in Safe Mode.
Windows 7:
- Restart
your computer and press F8 repeatedly before the Windows logo
appears. - Select
Safe Mode from the menu.
3. Check for Driver Issues
- Outdated
or incompatible drivers often cause BSODs.
Update Drivers:
- Open
Device Manager (Windows + X > **Device Manager`). - Look
for devices with a yellow exclamation mark. - Right-click
the device and select Update Driver > Search automatically
for updated driver software.
Roll Back Drivers:
- If
the issue started after a driver update, roll back to the previous
version: - In
Device Manager, right-click the device and select Properties. - Go
to the Driver tab and click Roll Back Driver.
4. Check for Windows Updates
- Microsoft
often releases updates to fix known issues.
- Go
to Settings > Update & Security > Windows
Update. - Click
Check for Updates and install any available updates.
5. Scan for Malware
- Malware
can corrupt files or interfere with critical processes, causing BSODs.
- Run
a full system scan using antivirus software or Windows Security. - Use
tools like Malwarebytes for additional scanning.
6. Run System Diagnostics
- Use
built-in tools to check your system for errors.
Memory Check:
- Type
Windows Memory Diagnostic in the Start menu and open the tool. - Choose
Restart now and check for problems.
Hard Drive Check:
- Open
Command Prompt as Administrator (Windows + X > Command Prompt
(Admin)). - Type
the following command and press Enter:
cmd
CopyEdit
chkdsk /f /r
- Restart
your computer.
7. Perform a System File Check
- Corrupted
system files can cause BSODs.
- Open
Command Prompt as Administrator. - Type
the following command and press Enter:
cmd
CopyEdit
sfc /scannow
- Allow
the process to complete and follow any prompts.
8. Disable Overclocking
- Overclocking
can push hardware beyond its limits, causing instability.
- Access
your computer’s BIOS/UEFI settings (usually by pressing F2, Del,
or a similar key during startup). - Revert
to default settings.
9. Check for Hardware Issues
- Faulty
hardware can trigger BSODs.
Test RAM:
- Use
MemTest86 or the Windows Memory Diagnostic tool.
Check Hard Drive:
- Use
tools like CrystalDiskInfo to check your hard drive’s health.
Disconnect Peripherals:
- Disconnect
external devices like USB drives or printers to identify faulty
peripherals.
10. Reset or Reinstall Windows
- If
all else fails, resetting Windows can resolve persistent issues.
Windows Reset:
- Go
to Settings > Update & Security > Recovery
> Reset this PC. - Choose
Keep my files or Remove everything.
Clean Installation:
- Create
a bootable USB with the Windows Media Creation Tool and perform a clean
install.