Here’s a step-by-step guide to resolving Wi-Fi and Bluetooth
connectivity issues specifically on mobile devices:

Wi-Fi Connectivity Issues on Mobile

1. Restart Your Device and Router

• Restart
  your mobile device.
• Power
  off your router, wait for 10–30 seconds, and then turn it back on.

2. Toggle Airplane Mode

• Enable
  Airplane Mode for a few seconds and then disable it to refresh
  connections.

3. Forget and Reconnect to the Network

• Go
  to Settings > Wi-Fi.
• Select
  the problematic network and choose Forget.
• Reconnect
  to the network by re-entering the password.

4. Check Signal Strength

• Move
  closer to the router to improve the signal.
• Avoid
  walls or obstacles that can weaken the signal.

5. Reset Network Settings

• On
  Android: Go to Settings > System > Reset Options > Reset
  Wi-Fi, mobile & Bluetooth.
• On
  iOS: Go to Settings > General > Reset > Reset Network Settings.
• Note:
  This will remove all saved Wi-Fi networks, so reconnect afterward.

6. Check for Software Updates

• Update
  your phone’s operating system:
• Android:
  Settings > System > System Update.
• iOS:
  Settings > General > Software Update.

7. Disable VPN or Proxy

• If
  you’re using a VPN, disable it temporarily and see if the issue resolves.

8. Change Network Settings

• Ensure
  Smart Network Switch or Adaptive Connectivity is disabled,
  as this can cause frequent disconnections.
• Set
  your IP to Automatic/DHCP in advanced network settings.

9. Check Router Settings

• Ensure
  your router is set to broadcast on 2.4GHz or 5GHz as per your phone’s
  compatibility.
• Contact
  your ISP for help if the router isn’t functioning properly.

Bluetooth Connectivity Issues on Mobile

1. Restart Devices

• Restart
  your mobile device and the Bluetooth device you’re trying to pair.

2. Turn Bluetooth Off and On

• Go
  to Settings > Bluetooth, toggle it off, wait a few seconds, and
  toggle it back on.

3. Forget and Re-Pair the Device

• In Bluetooth
  Settings, select the device you’re trying to connect to and choose Forget
  or Unpair.
• Reconnect
  the device by putting it into pairing mode.

4. Check Bluetooth Device Compatibility

• Ensure
  the device is compatible with your phone and supports the same Bluetooth
  version.

5. Update Software

• Check
  for system and firmware updates for both your mobile and the Bluetooth
  device.

6. Reset Network/Bluetooth Settings

• Reset
  network and Bluetooth settings to default using:
• Android:
  Settings > System > Reset Options.
• iOS:
  Settings > General > Reset > Reset Network Settings.

7. Disable Power-Saving Modes

• Ensure
  Battery Saver or Power Saving Mode is turned off, as it can
  restrict Bluetooth functionality.

8. Reduce Interference

• Move
  away from other wireless devices like Wi-Fi routers or microwaves that
  might interfere with Bluetooth signals.

9. Factory Reset Bluetooth Device

• Reset
  the Bluetooth device to factory settings if pairing issues persist.

10. Clear Cache (Android Only)

• Go
  to Settings > Apps > Bluetooth.
• Select
  Storage > Clear Cache and Clear Data, then restart your phone.

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